Terms and Conditions

Welcome to The Queens Hotel. By accessing our website and booking your stay or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any reservations or using our facilities. These terms outline your rights and responsibilities, as well as the obligations of The Queens Hotel.

1. Reservations and Bookings
All reservations are subject to availability and confirmation. A valid credit or debit card is required at the time of booking to secure your reservation. You will receive a booking confirmation via email.

2. Payment Terms
Payment for your stay will be required at check-in unless stated otherwise. We accept major credit and debit cards. Pre-authorizations may be required.

3. Cancellation Policy
Cancellations or modifications to reservations must be made at least 48 hours before your scheduled arrival. Failure to cancel within this timeframe may result in a charge for the first night's stay.

4. Check-in and Check-out
Check-in time is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges.

5. Liability
The Queens Hotel is not liable for any loss or damage to personal property during your stay, unless caused by hotel negligence. Guests are responsible for their personal belongings at all times.

6. Code of Conduct
We ask guests to respect other guests and staff at all times. Any disruptive or inappropriate behavior may result in eviction without refund.

7. Privacy and Data Protection
We are committed to protecting your privacy. Any personal data provided during the booking process will be handled in accordance with our Privacy Policy.

8. Force Majeure
The Queens Hotel will not be held responsible for events beyond our control, such as natural disasters, strikes, or other situations that may impact your stay.

9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.

If you have any questions regarding our Terms and Conditions, please contact us at:

The Queens Hotel, City Square, Leeds LS1 1PJ